Here are the steps you need to follow to send any items back to us:
1. Access our online returns portal.
2. Log in using the following details - your order number (including the #); your zip code; your full name (as shown on the shipping label).
3. Enter the requested details on the next page.
4. Print the return label once generated.
5. Wrap your item/s & the completed return form.
6. Securely attach the return label.
7. Take your parcel to your local depot and pay the postage fee.
We accept return of products. Customers have the right to apply for a return within 14 days after delivery the product.